The establishment of Teracom Academy reflects the strong commitment of both leadership and employees to continuous learning, improvement, and innovation. It serves as a cornerstone in realizing Teracom’s ambition to become a leading technology company in Vietnam. This milestone marks a significant step in strengthening workforce capabilities at all levels, laying a solid foundation for the company’s sustainable growth in the future.
Establishment of Teracom Academy
Building a “learning organization” has become a key development trend adopted by major corporations such as Google and Adobe, achieving remarkable success. Recognizing the importance of Learning & Development culture, Teracom’s leadership officially established Teracom Academy, effective from June 7, 2022.
Roles and Responsibilities
Teracom Academy is responsible for:
Proposing annual training plans aligned with workforce characteristics and the company’s development strategy.
Organizing and coordinating activities to enhance professional knowledge, corporate culture, soft skills, and management capabilities.
Managing the company’s knowledge system.
Applying advanced learning technologies to internal training activities.

Training Content, Methods, and Programs
Teracom Academy aims to promote a dynamic Learning & Development spirit that goes beyond traditional lectures, offering diverse and engaging learning formats.
Training Content
Training programs are designed to align with company goals and individual development, including:
Orientation and onboarding programs for new employees, covering corporate culture, policies, and processes.
Professional and technical training aligned with job roles.
Corrective training to improve attitudes, behaviors, and job performance.
Advanced and supplementary training to update knowledge and enhance capabilities.
Specialized programs for leadership development and succession planning.
Training Methods
Teracom Academy continuously innovates training methods to ensure effectiveness and engagement:
On-the-job training: Direct coaching and mentoring at the workplace.
Centralized training: Participation in courses conducted by internal or external trainers.
Online training: Programs delivered via connected digital platforms.
Other formats: Workshops, seminars, and knowledge-sharing sessions.

Teracom Academy proactively designs various training formats tailored to the content and objectives of each program.
Training Programs
Training programs are tailored to specific target groups and include clear objectives, content, methodologies, duration, budget, and evaluation criteria.
In addition, Teracom Academy collaborates closely with internal departments to design suitable training programs and works with trainers to ensure alignment and effectiveness.
Towards Sustainable Development
The establishment of Teracom Academy aligns with Teracom’s long-term and sustainable development philosophy. It is expected to empower each individual—especially young, high-potential talents—to continuously learn, grow, and contribute to the spread of knowledge within the organization.
Collaboration Agreement Signing Ceremony within the ZEBHub Project
At the Management Office of Horison Tower, the Collaboration Agreement Signing Ceremony between Vietnam Sustainability Social Enterprise – the managing unit of Vietnam Energy Efficiency Network, Global Toserco – the owner of Horison Tower, Haudi, and Teracom was successfully held, with the participation of representatives from all parties and distinguished guests.
Teracom Leadership Participates in ITO Business Management and Development Program
The leadership team of Teracom participated in the “ITO Business Management and Development” program alongside more than 20 leaders from top ITO companies across Vietnam.
